I spoke with Dave Hale, CEO of SoshalGroup, a little while ago about about my role in developing and executing the social media strategy at VIA Rail, as well as our future plans. He’s just published an excellent write-up, titled “Social Travelers“.
It may seem like a bit of a pat on the back, but I think you should go read it. It’s just a little bit of proof that you can drive change from the bottom up in any organization – all it takes is some planning, the right champion on your side, and a lot of hard work and commitment.
Dave also touches on a concept that I’d like to expand on more here in the future – the “social organization”. It’s not a term I claim to have originated, but it’s one that I will be living and breathing for at least the next year at VIA Rail.
If you have a comment or question about VIA’s social media strategy, please let me know in the comments.
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